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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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0%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Excellent

5
All round excellent service including easy to use website. Not been a customer that long but am totally impressed Reviewed on: 3rd April 2023

Easy to use and good interest rates

5
The app is so easy to use and the rates you get are fab. Plus being able To have different pots for things is great Reviewed on: 3rd April 2023

Great Savings Products

5
The savings products are easy to manage and offer very good rates with flexibility too. Reviewed on: 3rd April 2023

Easy to use

4
Easy to use and competitive rates! Knocked off a star because they stopped you being able to transfer in to boosted pots. But other than that, great! Reviewed on: 3rd April 2023

Great account

5
I use their easy access savings accounts. The interest rates are good for easy access accounts and it’s easy to add and withdraw money. The app is also very user friendly! Reviewed on: 3rd April 2023

Good interest - Excellent service

5
It was very easy to open the account, and equally easy to operate it. Transferring funds to linked accounts, linking new accounts, and giving notice on fixed term investments could not be easier Reviewed on: 3rd April 2023

Super easy to set up and use

5
I set up a savings account online with Zopa, so easy to set up and simple to access and manage, good interest rates for accessible accounts too, would highly recommend. Reviewed on: 3rd April 2023

Competitive rates

5
Great rates and really good that you can split your money into different Notice periods within the same account and obtain extra interest. Was easy to set up even for a technophobe like me. Reviewed on: 3rd April 2023

Smart Saver

5
Use friendly app. Competitive rates of interest Reviewed on: 3rd April 2023

Easy Access, High Intrest Rate, Perfect Saver

5
Amazing savings account with an easy to use and easy accessable application. Constant increase in updated Intrest rates. Reviewed on: 3rd April 2023

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