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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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0%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Easy and accessible!

5
Zopa is so easy to set up and access and I’ve never had any problems with using them. Would recommend to anyone, even my technophobe grandparents as they would even manage to use it too! Reviewed on: 3rd April 2023

Whats not to like?

5
great rates, simple and easy to use app, manageable levels of communication. There really isn't anything you could fault Reviewed on: 3rd April 2023

Easy to access and simply laid out

5
Simple to set up and use. Easy to move money around. Interest rates displayed clearly. Smooth interaction with banks. No hassle - just works Reviewed on: 3rd April 2023

Excellent savings product

5
One of the best products offered by them Reviewed on: 3rd April 2023

Rate rates and Easy App to use

5
A friend recommended Zopa to me and I haven’t looked back. The saving rates are far beyond what I was receiving elsewhere and this helps me generate additional savings for the future! Good work and thanks. Reviewed on: 3rd April 2023

Great rates and great system

5
Consistently one of the best savings account providers in terms of rates over the last 6 months. Easy to use app and great service when needed. Reviewed on: 3rd April 2023

Simple and high interest

5
The app is intuitive and simple to use, and easy to move money between different pots that offer different interest rates, plus the saving interest rates are higher than most other saving providers Reviewed on: 3rd April 2023

Neat :)

5
I have been using it for a while now and it’s consistent, easy to use and the apr% is higher than nationwide & it has instant access. Reviewed on: 3rd April 2023

Luddite

5
As a 77 year old Luddite I find myself manoveuring around this bank quite well. Good return on my savings. But for me the best bit is they Email me with the information I need. Thanks. Reviewed on: 3rd April 2023

Nice simple flexible product with good rates.

5
I like the app and the selection of terms and good rates Reviewed on: 3rd April 2023

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