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Zopa: Smart Saver reviews

4.82
Based on 8,148 reviews, last reviewed 17th Jun 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8148)

zopa zips zalong

4
simple straightforward banking that's what the people want Reviewed on: 6th March 2026

Excellent rates and good honest service

5
Excellent rates and good honest service Reviewed on: 6th March 2026

Excellent saving accounts easy to access and good in...

5
Excellent saving accounts easy to access and good interest rates Reviewed on: 6th March 2026

Very easy to set up and use , very user friendly , s...

5
Very easy to set up and use , very user friendly , setup multiple accounts for those saving goals Reviewed on: 6th March 2026

Great savings accounts and easy to use

5
Great savings accounts and easy to use Reviewed on: 6th March 2026

Easy to deal with

5
Easy process opening account & using the app & the rate I am happy with Reviewed on: 6th March 2026

The app is so easy to use.

5
The app is so easy to use. The interest rate is superb - continuously Reviewed on: 6th March 2026

Very easy to open account and savings account has gr...

5
Very easy to open account and savings account has great rates Reviewed on: 6th March 2026

One of the best finance apps I use

5
I love how it tells you how much interest you are accruing each day. The app is very user friendly, I have quite a few finance apps and it definitely has the best UI and just works all the time. I haven’t gone ahead with the loans available but I do like how the rates available are just there on the main screen and you don’t have to faff about looking for it. Reviewed on: 6th March 2026

We loved it when they did Peer to Peer accounts.

4
We loved it when they did Peer to Peer accounts. Sorry to see them go. Still do consistently good rates for savings. Very good responsive customer service,. Reviewed on: 6th March 2026

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