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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8148 reviews)

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4.82

Based on 8,148 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8148)

Zopa is the way

Zopa is excellent in every way from the slick mobile app to the fantastic savings account rates Reviewed on: 6th March 2026

Zopa is great

Zopa have great, easy to use products and have very competitive interest rates Reviewed on: 6th March 2026

Just what you need

Easy to manage and not you are bombarded with an overwhelming number of requirements or messages that you don't need. Reviewed on: 6th March 2026

I needed a sizeable loan at short notice

I needed a sizeable loan at short notice and the money cleared within the hour! Zopa really helped me out, and I loved that I could overpay and even settle the loan early without any heavy penalties. Thanks so much to all at Zopa! Reviewed on: 6th March 2026

Saving rates are excellent and, to date not had any...

Saving rates are excellent and, to date not had any issues with my accounts Reviewed on: 6th March 2026

Very quick and efficient .

Very quick and efficient done exactly what I wanted Reviewed on: 6th March 2026

Love saving with Zopa.

Love saving with Zopa. The biscuit is the business! Reviewed on: 6th March 2026

A good variety of savings products.

A good variety of savings products. Good interest rates. Extremely easy to use app. Reviewed on: 6th March 2026

Great interest rate

Good interest rate, easy to use app, and opening an account was hassle-free. Reviewed on: 6th March 2026

"I highly recommend this bank.

"I highly recommend this bank. The security measures are top-notch, giving me total peace of mind. Plus, the app is very intuitive and easy to use, even for daily transactions. It’s definitely one of the best banking experie Reviewed on: 6th March 2026

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