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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

I needed a sizeable loan at short notice

I needed a sizeable loan at short notice and the money cleared within the hour! Zopa really helped me out, and I loved that I could overpay and even settle the loan early without any heavy penalties. Thanks so much to all at Zopa! Reviewed on: 6th March 2026

Saving rates are excellent and, to date not had any...

Saving rates are excellent and, to date not had any issues with my accounts Reviewed on: 6th March 2026

Very quick and efficient .

Very quick and efficient done exactly what I wanted Reviewed on: 6th March 2026

Love saving with Zopa.

Love saving with Zopa. The biscuit is the business! Reviewed on: 6th March 2026

A good variety of savings products.

A good variety of savings products. Good interest rates. Extremely easy to use app. Reviewed on: 6th March 2026

Great interest rate

Good interest rate, easy to use app, and opening an account was hassle-free. Reviewed on: 6th March 2026

"I highly recommend this bank.

"I highly recommend this bank. The security measures are top-notch, giving me total peace of mind. Plus, the app is very intuitive and easy to use, even for daily transactions. It’s definitely one of the best banking experie Reviewed on: 6th March 2026

Easy and friendly good rates the app is so easy...

Easy and friendly good rates the app is so easy to use Reviewed on: 6th March 2026

Good all rounder for day to day banking.

Not currently my main bank, but wouldn't hesitate in making it so in the future if my banking situation changes. Reviewed on: 6th March 2026

Great products and customers service

All products they provide (Loans, investment, saving) are very good and convenient, amazing customers service and very easy access and use of the app , I highly recommend their services and im sure you won't regret Reviewed on: 6th March 2026

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