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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8148 reviews)

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4.82

Based on 8,148 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8148)

Easy and friendly good rates the app is so easy...

Easy and friendly good rates the app is so easy to use Reviewed on: 6th March 2026

Good all rounder for day to day banking.

Not currently my main bank, but wouldn't hesitate in making it so in the future if my banking situation changes. Reviewed on: 6th March 2026

Great products and customers service

All products they provide (Loans, investment, saving) are very good and convenient, amazing customers service and very easy access and use of the app , I highly recommend their services and im sure you won't regret Reviewed on: 6th March 2026

Fantastic!

Zopa give great savings rates through a simple to use app - fantastic! Reviewed on: 6th March 2026

Very easy to use app and really good interest rates

Very easy to use app and really good interest rates Reviewed on: 6th March 2026

It was superb and friendly to use also their custome...

It was superb and friendly to use also their customer service was excellent Reviewed on: 6th March 2026

Best savings platform and the bonus rate

Best savings platform and the bonus rate has put me ahead of inflation for months. Cannot fault it, excellent links to my other accounts both inside and outside of the platform. Perfect. Reviewed on: 6th March 2026

A handy modern bank in phone.

A handy modern bank in phone. Excellent simplicity. Reviewed on: 6th March 2026

Good bank

Good online bank, customer service was good when I needed to speak to a human !! Reviewed on: 6th March 2026

Excellent Bank for savings!

Excellent Bank for savings! And so easy to use the Zopa App. Reviewed on: 6th March 2026

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