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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
97% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Fantastic!

5
Zopa give great savings rates through a simple to use app - fantastic! Reviewed on: 6th March 2026

Very easy to use app and really good interest rates

5
Very easy to use app and really good interest rates Reviewed on: 6th March 2026

It was superb and friendly to use also their custome...

5
It was superb and friendly to use also their customer service was excellent Reviewed on: 6th March 2026

Best savings platform and the bonus rate

5
Best savings platform and the bonus rate has put me ahead of inflation for months. Cannot fault it, excellent links to my other accounts both inside and outside of the platform. Perfect. Reviewed on: 6th March 2026

A handy modern bank in phone.

5
A handy modern bank in phone. Excellent simplicity. Reviewed on: 6th March 2026

Good bank

4
Good online bank, customer service was good when I needed to speak to a human !! Reviewed on: 6th March 2026

Excellent Bank for savings!

5
Excellent Bank for savings! And so easy to use the Zopa App. Reviewed on: 6th March 2026

Excellent all round service with the app makes every...

5
Excellent all round service with the app makes everything so easy Reviewed on: 6th March 2026

Love the app and the pot’s excellent interest rates

5
Love the app and the pot’s excellent interest rates Reviewed on: 6th March 2026

Zopa provides a wide range of products.

5
Zopa provides a wide range of products. I have been a customer from the early days and I have been very satisfied. The App is easy to use, especially transferring between accounts. Reviewed on: 6th March 2026

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