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Zopa: Smart Saver reviews

4.93
Based on 8,142 reviews, last reviewed 18th Apr 2026
121% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Good app and easy to use. Good app and easy to use. Never any problems. Reviewed on: 18th April 2026
Kelvin 's avatar
Kelvin

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8142)

Everything about Zopa is geared towards best customer service!

5
I opened an account so quickly, great service, interest rates and account options. Always in contact via email and easy site to use. Reviewed on: 3rd April 2023

Easy to use, great rates

5
I've found the experience with Zopa seamless. It makes it even better that their savings rates are some of the most competitive I've seen! Reviewed on: 3rd April 2023

Smart Saver

5
Easy to set up, easy to use , Very good interest rates Reviewed on: 3rd April 2023

Great product

5
I love the saver! It's easy to use and I can withdraw easily! Reviewed on: 3rd April 2023

No fuss instant access savings with a great interest rate

5
An easy to open account with a great interest rate - easy to transfer funds into the account & equally easy to move funds out of the account Reviewed on: 3rd April 2023

Flexibility and convenience

5
I very much enjoy the ability to put money in different pots, and benefit from boosting these pots for different periods of time. Giving notice is easy and I don’t lose any interest Reviewed on: 3rd April 2023

Pretty good

4
Very easy to use and navigate the app. Interest rates are very good, though not the best on the market. Overall, very decent. Reviewed on: 3rd April 2023

Instant access saving with good interest rate

4
Easy to transfer in and withdraw. Immediate transaction and notification. Would be 5 stars if the interest rate was marginally higher. Reviewed on: 3rd April 2023

Easy

5
A simple and easy way to bank. Great app and simple to use Reviewed on: 3rd April 2023

Exceptional Service

5
Great service through the Zopa app with clear instructions, great rates, user friendly and good functionalities. Reviewed on: 3rd April 2023

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