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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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0%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

V good customer service

5
V good customer service. Update their rates pretty often. Reviewed on: 17th March 2023

Good communication

5
Easy to use app, hood yo be told deposits have arrived safely Reviewed on: 17th March 2023

Quick, easy & convenient

5
The app is great, totally customer centric, easy to use, great rates and options to boost rates if you want to. It’s brilliant. Reviewed on: 17th March 2023

Flexibility in savings

5
Zopa gives different options for savings including different notice periods. which is very useful based on the needs we can split the money and keep it safe. Reviewed on: 17th March 2023

Great savings account

5
Easy to use and transfer money, very accessible, great interest rates. Would definitely recommend to anyone looking for an easy access savings account. Reviewed on: 17th March 2023

Easy to set up and use

5
I was impressed with the speed of setting up my account and the ease of use. I love that i can have separate savings pots and that I can set whether they are easy access or boosted. Thank you Zopa Reviewed on: 17th March 2023

Easy to use and understand

5
After doing some research online, I settled on a SuperSaver from Zopa for somewhere to keep my savings. Reviewed on: 17th March 2023

Smart App

5
Downloaded the app which was easy, good communication making payments to my account, with a good easy access interest rate Reviewed on: 17th March 2023

Everything, everywhere

5
This is a simple to use app that provides everything a saver could need. Excellent interest rates as well. Highly recommended Reviewed on: 17th March 2023

Great App and savings rates

5
Great app and savings rates. Very easy to use and like the use of different money pots Reviewed on: 17th March 2023

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