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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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0%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Currently Leading The Way

5
Very useful savings platform with great rates. Good flexibility with accounts and easy to use. Reviewed on: 20th February 2023

Super easy savings

5
Great flexibility and easy to use app. Makes saving clear and quick. Reviewed on: 20th February 2023

Great phone app

4
Very easy to navigate around this app ,A fair interest rate on easy access deposits. Reviewed on: 20th February 2023

Great saving scheme

5
Really easy to set up and keep you updated with news Reviewed on: 20th February 2023

Easy savings

5
It was so easy to set up my account and having the pots with different goals and interest rates has made me much more aware of not keeping everything as 'easy-access/low-interest'. Love checking the balances and seeing my savings grow. Great bank!! Reviewed on: 20th February 2023

Excellent all-round

5
I’ve been a Zopa customer for a number of years and would always highly recommend them. My accounts are so easy to manage, adding and withdrawing money using the app is a breeze. Reviewed on: 20th February 2023

Easy to use and simple to see you savings

5
I am always dubious about saving money online but Zopa was simple to set up and is very easy to use. I like that it's linked to one of my main bank accounts to allow easy of transferring money. The interest rate is also an added bonus :) Reviewed on: 20th February 2023

Zopa nice and friendly with good rates.

5
Invested some savings with Zopa on the recomendation of the MSE Reviewed on: 20th February 2023

Easy to set up, excellent rates of interest

5
Very impressed by Zopa, easy to set up and the app is very good. Slight delay when withdrawing money, but it's worth it. Reviewed on: 20th February 2023

Good app, decent interest

5
The Zopa app is very easy to use and the interest paid is comparable with fixed term accounts even though it is an easy access account. Reviewed on: 20th February 2023

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