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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Perfect Customer Service

The could not be more experienced, knowledgeable and helpful Reviewed on: 20th February 2023

Great Stuff

I love the flexibility of this product. Reviewed on: 20th February 2023

Brilliant, easy, great interest rates!

Easy to set up banking with an easy to use dedicated App. Reviewed on: 20th February 2023

Great rates, great app

Not only does Zopa offer great interest rates compared with alternative savings products - rates are regularly updated in line with changes in the Bank of England base rate. There is a good choice of accounts with different returns depending on how much notice you are willing to give before making a withdrawal. The app is one of the best that I have ever used - uncluttered and extremely user-friendly. Why would anyone put their savings anywhere else? Reviewed on: 20th February 2023

Simple to use...

Simple to open & service the account. Interest rates are good, but check regularly as other providers can be better. Reviewed on: 20th February 2023

Easy to use and a good interest rate

Easy to use and I like that you can split your savings into different pots for different goals. Reviewed on: 20th February 2023

Simplicity itself

So easy to organise your savings and great interest rates. Reviewed on: 20th February 2023

Easy to use. Great rates

Zoom is really great to use as a savings account. You can split your money into different savings pots with a variety of interest rates, really helpful for me as a self employed person who likes to put away money each month due big annual expenses such as insurance & tax. Reviewed on: 20th February 2023

Easy to use. Decent rates

Such an easy platform, a refreshing approach to saving. Also decent saving rates which is the most important thing Reviewed on: 20th February 2023

Easy, high-interest account

My account is so easy to use and always has the best interest rates. They are quick to respond to changes in the base rate so no waiting for it to filter through. Love the different pots for savings and the higher rates available for having a notice period. Reviewed on: 20th February 2023

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