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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Great UX and great savings rate

Just very easy to use and fair and competitive savings systems Reviewed on: 20th February 2023

So so simple to arrange

Very competitive rates and very easy app to arrange opening the account Reviewed on: 20th February 2023

Very Impressed

I’m new to Zopa but have recommended them to all my friends - Thankyou for helping me get my finances back on track with your easy Access and understand pain free banking Reviewed on: 20th February 2023

Great bank

Easy app to use - user friendly and great products Reviewed on: 20th February 2023

They pass on interest rate to savers not like other companies. Also easy to use and access.

Easy to use. Great company would highly recommend Reviewed on: 20th February 2023

Easy to use & competitive rates

Good rate of interest; covered by government savings protection scheme; no limit or penalty on withdrawals. Easy to use App. Reviewed on: 20th February 2023

Good rates, straightforward setup

Onboarding was straightforward - almost too easy. Savings rates are good. I like the way you can divide your savings into pots and get a better rate for reduced access on a particular pot without changing the whole account. Reviewed on: 20th February 2023

Excellent experience so far.

Very pleased with everything so far after recently opening several accounts, cannot believe how easy the online accounts are to administer Reviewed on: 20th February 2023

Great rates & easy to use

Zopa is a great complimentary service with great market leading rates. It allows you to transfer money from between your main bank and various ‘pots’ that you create with different rates/notice periods. A great way to control your savings. Reviewed on: 20th February 2023

First impression

Only recently opened my account but first impressions are great. Easy to set up, help is offered and easy to access if needed. I contacted to check few security details and was answered promptly by friendly person and questions answered. Reviewed on: 20th February 2023

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