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Zopa: Smart Saver reviews

4.94
Based on 7,180 reviews, last reviewed 17th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Great bank and really good customer service and comp... Great bank and really good customer service and competitive rates Reviewed on: 7th September 2025
B Fox's avatar
B Fox

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7180)

My Zopa

5
Just started using the Zopa app and Smart saver. Seems easy and offers some good interest rates Reviewed on: 11th January 2023

Top Savings Provider

5
Great App. So easy to set up and use. Choice of saving options made easy. A welcome change from others. I have a number of savings accounts elsewhere and this stands out. Highly recommended. Reviewed on: 11th January 2023

Excellent

5
Excellent service from zopa and the savings pot Reviewed on: 11th January 2023

Versatility personified

5
Zopa offer a savings product the like of which I have not seen in 50 years in finance. The ability to have tranches of money at different notice periods and interest rates has brought simplified innovation to the masses. Great product that I have recommended to family, friends and colleagues. Reviewed on: 11th January 2023

Digital and easy

5
Zopa is a modern and easy to use bank due to their digital presence and leading products Reviewed on: 11th January 2023

Top notch

5
Good interest rates and very easy to use. Reviewed on: 11th January 2023

You have total control.

5
The app is straightforward, the rates are generous, and, best of all, you have a number of options within the same account. This is the best savings account I've had in a long time. Reviewed on: 11th January 2023

Well rewarded, flexible savings!

5
Zopa's smart saver account allows for immediate and delayed levels of access all in one account. And the 'boosted' levels, with increasing notice periods, offer higher levels of interest. This is superb flexibility, and all managed online in a few clicks, allowing easy management of savings and access according to each person's particular circumstances. The best and most easily managed savings account I have. Zopa is also proactive and prompt in raising interest rates in response to recent base rate changes. Reviewed on: 11th January 2023

Willing to help

5
Always there to advise and share other products that might suite you Reviewed on: 11th January 2023

Hassle free

5
Easy and convenient saving account. Reviewed on: 11th January 2023

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