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Zopa: Smart Saver reviews

View other Zopa products
4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice
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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

A great App Savings Account

5
Really easy to set up , great rates & booster pots if you lock your savings away for a while! Have recommended to friends. Reviewed on: 20th February 2023
Richard Smith's avatar
Richard Smith

Difficult Information Access

1
I initially liked this App until trying to retrieve my account and other investment information. As there is no HOME page to access the options on the site it becomes difficult to quickly find what you want. I will give a higher score when Zopa improves the site. Reviewed on: 20th February 2023
Thomas Wright's avatar
Thomas Wright

Efficient and straightforward

5
Easy to install and use app. Transfers made quickly, together with confirmation of transactions. Reviewed on: 20th February 2023
Helen Sedgbeer's avatar
Helen Sedgbeer

Great

5
Very easy to use and allows you to be flexible with your money Reviewed on: 20th February 2023
Rachael Parry's avatar
Rachael Parry

Great

5
So easy, up interest rate automatically Reviewed on: 20th February 2023
neiljonesuk@hotmail.com's avatar
[email protected]

So easy, why wouldn't you!

5
So easy to set up, deal with and great rates of interest, a superb customer journey! Reviewed on: 20th February 2023
Anthony Long's avatar
Anthony Long

Competitive savings

5
Very happy with the interest rates I'm getting with Zopa. The account creation was straight forward and so far the service has been as you would expect. Recommending to family and friends. Reviewed on: 20th February 2023
Jim Hoath's avatar
Jim Hoath

Great rates and so easy

5
My wife, daughter and myself all have saving accounts with Zopa, really easy to set up and manage and great rates. I recommend to everyone Reviewed on: 20th February 2023
Ade Cobden's avatar
Ade Cobden

Competitive interest rates

5
So pleased with my smart saver and boosted accounts. Really easy to set up and very intuitive to use. The interest rate is competitive so far. Reviewed on: 20th February 2023
Carol Leach's avatar
Carol Leach

Hard working account

5
I love the fact that it’s an instant withdraw/pay in account. Very easy and quick to make transactions. Reviewed on: 20th February 2023
Louise Tanner's avatar
Louise Tanner

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