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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

97% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Savings accounts

I have 2 savings accounts with Zopa, I like the ethics and customer service and feel happy to move from more commercial bank to Zopa. The app is great, easy to use and the online chat/ help function is actually helpful and resolved queries! Reviewed on: 16th April 2026

Good communications

They keep you updated quickly if there are any changes and they offer some of the best rates Reviewed on: 16th April 2026

Suits me!

The facilities offered suit my needs extremely well Reviewed on: 16th April 2026

I really enjoy using Zopa as everything is fully exp...

I really enjoy using Zopa as everything is fully explained and so simple to follow , it’s also updates with new things and always puts its customers first by keeping them in the loop of all information regarding savings and isas Reviewed on: 16th April 2026

Excellent Bank

Been with Zopa for a few years now, very easy to use, quick and had no problems transferring money around. Would definitely recommend them. Reviewed on: 16th April 2026

Zopa has been excellent all round.

Zopa has been excellent all round. The site is very easy to use and the interest rate is very good! Reviewed on: 16th April 2026

I have recommended Zopa's biscuit to so many family...

I have recommended Zopa's biscuit to so many family and friends. Best bank account and savings account I have ever had and I'm 52. They just think differently and thats a huge plus! Reviewed on: 16th April 2026

Great customer service

Good experiences with their customer services. Reviewed on: 16th April 2026

Easy to use app and decent interest rates.

Easy to use app and decent interest rates. Great choice of accounts. Reviewed on: 16th April 2026

Love how easy the app is to use.

Love how easy the app is to use. You can see all your money and predicted interest. Easy to pay in and move money between accounts. Reviewed on: 16th April 2026

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