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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.93 (8052 reviews)

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4.93

Based on 8,052 reviews, last reviewed 3rd Apr 2026

82100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Great product and Easy to set up

I was so surprised how easy it was to set up my new savings account that has a great rate and the additional bonus savings pots are such a great idea! Its all so easily managed through the app and the whole process was well explained. Very pleased to have discovered Zopa! Reviewed on: 12th January 2023

Instant access savings at a great rate

The ZOPA instant savings account is easy to open on the app, instant access to savings and a great competitive interest rate unbeated for fully accessible savings. Reviewed on: 12th January 2023

Great customer service

If it’s a savings account with a high rate of interest you’re after then look no further. Zopa not only have one of the highest savings rate on the market but they also offer a simple and clever way to get different rates for different access times. The customer helpline is first rate and if you’re question is an online chat you’ll often get a reply within minutes. If only all savings accounts could be like Zopa. Reviewed on: 12th January 2023

Easy to use and GREATA

Very flexible and easy to use and manage account Reviewed on: 12th January 2023

So easy. So useful.

Excellent app. Excellent features. Able to create lots of pots with diff interest rates and access levels. Very very useful for young and old. Reviewed on: 12th January 2023

Easy to access; easy to understand; easy return.

Everything about it was easy, even for a non-technical, old codger, like me. Reviewed on: 12th January 2023

User friendly service.

Easy to use. Great interface. Secure and informative. Makes saving fun! Reviewed on: 12th January 2023

Poor customer service.

Waiting several hours on chat for response and still no response to email after 3 days, #despite reminders. Reviewed on: 12th January 2023

Very easy to use

Very user friendly app - clearly laid out. I have recommended to others. Reviewed on: 12th January 2023

Best rates with unlimited withdrawal

Best rates with unlimited withdrawals, What more can you ask for? Fast, efficient and modern app. What better way is there to save! Reviewed on: 12th January 2023

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