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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Just what I was looking for

Zopa’s smart saver was an answer to a question. “Wouldn’t it be great if there was an easy access savings account with different pots like our bank account? That way we could save for all our bills like insurance and MOTs and oil and holidays on a monthly basis.” Enter Zopa the next day! Sooo easy to set up and the peace of mind that when I have to pay for the insurance in 9months it’ll be saved WITH interest!! Reviewed on: 11th January 2023

Great interest rates and easy to use

Opening account was easy and the interest rates excellent, the app is so easy to use and well laid out Reviewed on: 11th January 2023

Simple, No Nonsense Savings

Great products, easy to understand and quick to set up. Rates are consistently market leading. Reviewed on: 11th January 2023

1st class service

Simply app to use and 1st class service Reviewed on: 11th January 2023

Easy to use, excellent rates and an app that just works

I opened a smart saver account and it has been a very satisfying experience. The app is well designed and easy to use. The customer communication has been very good. Full marks so far1 Reviewed on: 11th January 2023

Easy savings at the highest value

Was searching for the best savings service with ease of topping up, and pulling out and it's amazing Reviewed on: 11th January 2023

One for those who dislike mobile banking

Incredibly easy to set up on my phone and to link with my current account. Took all of 10 minutes, not even that. One of the best interest rates around. Reviewed on: 11th January 2023

A savings account that puts the saver first.

Super easy account to set up and use with the intuitive Zopa app. Pretty much unrivalled rates as I review, almost an alternative to a fixed bond atm. Reviewed on: 11th January 2023

Simple to use and works!

The smart saver offers you flexibility and reasonably good interest rates. The app interface is simple and effective. Information provided by the app on the monthly interest you get is good as well. Reviewed on: 11th January 2023

Easy to use savings account

It was so easy to set up my savings account. The app is great Reviewed on: 11th January 2023

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