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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Simple

Very easy to use and has good savings rate Reviewed on: 11th January 2023

Simple app and good rates

App very easy to setup and move money in/out Reviewed on: 11th January 2023

Excellent savings account

Very easy to use website and app. Very clear information about your account and easy to move money around. Excellent savings rates. Reviewed on: 11th January 2023

Phone app bank with high interest savings options

Zopa is a fresh and simple on-line bank with phone app. access and their savings rates are the best. Recommended by Martin's money tips so I'm in! Reviewed on: 11th January 2023

Simple , Safe ,Easy To use

Easy to st up a fast account opening , the app is great to use and a great savings rate ! Reviewed on: 11th January 2023

Surprised

In the 11 months I’ve had my savings account I have earned more than what I have in my bank savings account which I have got more than 10 years Reviewed on: 11th January 2023

Best saver

As in the title - best saver so far this year with an incredible interest rate, (because that's what we are all here for really!) - nice and easy banking Reviewed on: 11th January 2023

Customer Exierience

Fantastic Customer Service. Would definitely highly recommend as nothing is too much trouble. Thank you. Reviewed on: 11th January 2023

Easy peasy savings!

I love how easy to use the app is to set up and use. I love how I can easily move money in and out. The boosted pots are such a great ideas and have really helped me to save. You can even name them! E.g ‘new car’ or ‘holiday’ or ‘rainy day’. I’ve recommended this app to friends and family already. Reviewed on: 11th January 2023

Easy peasy

Great app, easy to move money around and great rates! Reviewed on: 11th January 2023

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