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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Easy to set up and great rates.

Easy to set up and great rates., would recommend. Reviewed on: 15th January 2026

The app is easy to navigate and is very accessible...

The app is easy to navigate and is very accessible Reviewed on: 15th January 2026

Brilliant Experience

super happy with my experience - I can see all of my products on the app which is so helpful Reviewed on: 15th January 2026

From loan to savings Zopa has been easy and rewarding

started out with a loan but then began saving with Zopa. Loan was so smoothly dealt with and once paid off I decided to save and the returns have been very good. Very clear app and easy to move money. Reviewed on: 15th January 2026

Great company!

Great company! Great customer service Reviewed on: 15th January 2026

Transformational app

This all has supported me to transform my families finances allowing us to have clear savings goals and lock money away for a rainy day (and boot the savings rate) easily. We have gone from financial precarity to security. Reviewed on: 15th January 2026

My favourite.

Great returns and always excellent Customer Service and Communication. My favourite. Reviewed on: 15th January 2026

Very efficient with excellent communication

Very efficient with excellent communication Reviewed on: 15th January 2026

Zopa is an excellent provider and is great at helpin...

Zopa is an excellent provider and is great at helping me organise my savings and help it grow. Reviewed on: 15th January 2026

Very helpful if a query arose and always consistent...

Very helpful if a query arose and always consistent communication of how my account was progressing. Reviewed on: 15th January 2026

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