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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

It was easy to set up, and it is great to see it gro...

It was easy to set up, and it is great to see it grow every month, and also to know that the money is there if I need it. The zopa app is really easy to use and the couple of times I've needed help, people have been very knowledgable and friendly. Reviewed on: 15th January 2026

Great Experience

Great savings , great customer service and so easy to open and manage Reviewed on: 15th January 2026

Always respond in good time everything dealt with pr...

Always respond in good time everything dealt with promptly and professionally Reviewed on: 15th January 2026

Simple & Easy To Use

I'm relatively new to savings accounts and the ease of using Zopa and different Easy Access Savings Pots has really helped to encourage me to save. The interest has always been at a competitive rate as well which is a bonus. Reviewed on: 15th January 2026

Easy to use, clear and concise.

Easy to use, clear and concise. Great team Reviewed on: 15th January 2026

Great customer service.

Great customer service. Easy app to use. Reviewed on: 15th January 2026

Have always had good service when cotracking the hel...

Have always had good service when cotracking the helpline Reviewed on: 15th January 2026

Happy money

Customer Services are always happy to help in any way.Takes the stress out of finances Reviewed on: 15th January 2026

Generally it’s been good being with Zopa.

Generally it’s been good being with Zopa. It’s become my little financial hub. Happy with it. Reviewed on: 15th January 2026

Great service

Great service professional staff and great customer service. Reviewed on: 15th January 2026

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