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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

Read all reviews See your review

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Always helpful and if their is an issue very fast to...

Always helpful and if their is an issue very fast to resolve. Reviewed on: 22nd April 2025

easy application,very handy,fast reply

easy application,very handy,fast reply Reviewed on: 15th April 2025

It was quick and first and we got the money...

It was quick and first and we got the money in minutes Reviewed on: 15th April 2025

Excellent 118 118 service

118 118 provides the best of service customers only dream of. They understand the needs of their customers and they are proactive in meeting those needs. Reviewed on: 15th April 2025

Painless easy application and transaction

Painless easy application and transaction Reviewed on: 15th April 2025

Excellent service very quick response the best I hig...

Excellent service very quick response the best I highly recommend Reviewed on: 15th April 2025

I have never had any problems with the 118 customer...

I have never had any problems with the 118 customer service and to top it all off the app is brilliant Reviewed on: 15th April 2025

Easy to use and always kept updated on when my payme...

Easy to use and always kept updated on when my payment is going to leave my account Reviewed on: 15th April 2025

Ace service

Very easy to access, straight forward, no fuss! Well done 118 118 Reviewed on: 15th April 2025

Quick, efficient, no fuss.

Quick, efficient, no fuss. Trust the Moustache! Reviewed on: 15th April 2025

Excellent service and communication.

Excellent service and communication. Very quick turn around. No negative points to raise. Reviewed on: 15th April 2025

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