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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

I firstly started with a credit card, then after 6-7...

5
I firstly started with a credit card, then after 6-7 months got a loan, very easy to use the app and very easy to apply, you also get warnings when your near to your balance to make a payment to make sure you don't you over which is very useful. Reviewed on: 16th April 2025

I went for a loan got it no problem

5
I went for a loan got it no.problem was quick and easy will get another 1 day and al tell my friends and family how good and quick and easy it is to do no pro Reviewed on: 15th April 2025

easy to get loan with this company even with low score

5
easy to get loan with this company even tho i have low credit score and really good rates with low score too i was surprised Reviewed on: 15th April 2025

It was straight forward payment in account without d...

5
It was straight forward payment in account without delay pending your credit. Reviewed on: 15th April 2025

I have always pleased with the service and notificat...

5
I have always pleased with the service and notification Reviewed on: 15th April 2025

Good customer care money recived quickly

5
Good customer care money recived quickly Reviewed on: 15th April 2025

Always a polite , professional and friendly

5
Always a polite , professional and friendly Reviewed on: 15th April 2025

I’ve used 118118 Money twice now and bother times ha...

4
I’ve used 118118 Money twice now and bother times have been a good experience. Reviewed on: 15th April 2025

Very professional and fast and caring team.

5
Very professional and fast and caring team. Easy to access and use. Very happy with the ease of the whole experience, would definitely recommend. Reviewed on: 15th April 2025

Is there all the time you need it

5
Very friendly and quickly every time with you Reviewed on: 15th April 2025

Excellent site and customer service

4
Excellent site and customer service Reviewed on: 15th April 2025

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