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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.87 (1813 reviews)

View other 118 118 Money products

4.90

Based on 1,813 reviews, last reviewed 4th Nov 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

118 118 Money are an IRRESPONSIBLE LENDER 118 118 Money are an IRRESPONSIBLE LENDER stitching me up with a loan I could not afford, then selling my debt, cos I couldnt afford the repayments! Reviewed on: 4th November 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1813)

Review of the 118 118 Money, Personal loan:

Please do NOT use 118 for anything!

Please do NOT use 118 for anything! They are a vile organisation that lies to their customers to trick them out of money. I had a temporary agreement in place to replay my loan when I was going through financial difficulty. What they didn't tell me was that they expected the full amount at the end of the agreement. I received no letters in the post and I have the audio call records to prove that they lied to me. When I complained they ignored me. I will never use this awful company again for anything. PLEASE choose someone else! Reviewed on: 23rd May 2025

118 is very professional they send a text code when...

118 is very professional they send a text code when you login to ensure it’s you the customer service is second to none this is my second loan as they are very reliable great work!!! Reviewed on: 23rd April 2025

My experience was quick & easy application.

My experience was quick & easy application. When accepted I got money into my account instantly. Thanks alot. Reviewed on: 22nd April 2025

Always found 118 to be very helpful ,there when I ne...

Always found 118 to be very helpful ,there when I needed help very efficient service which I highly recommend . Reviewed on: 22nd April 2025

Nice work

I found out if you spend money and you gave them the money back on time your limit will go up Reviewed on: 22nd April 2025

Brilliant app took a chance on me and it’s payed off...

Brilliant app took a chance on me and it’s payed off my credit score has increased and so has my financial situation. More flexibility and better score app is good also Reviewed on: 22nd April 2025

Quite easy to handle , prompt response and easy to g...

Quite easy to handle , prompt response and easy to get offers. Reviewed on: 22nd April 2025

Quick service good customer service

Quick service good customer service Reviewed on: 22nd April 2025

Quick service, reasonable rate, fast deposited the m...

Quick service, reasonable rate, fast deposited the money Reviewed on: 22nd April 2025

Effective communication and transparency throughout...

Effective communication and transparency throughout the loan process, keeping customers informed about each step,Speed of Funding. I appreciate the speed at which the money is transferred to my bank accounts, within minutes. Reviewed on: 22nd April 2025

Help was needed

good and helpful k Reviewed on: 22nd April 2025

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