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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Great credit builder card

5
When other card lenders wouldn't accept me. 118 118 did. I needed a credit card to build up my credit rating again. The always have good offers on and good limit increases for when your paying on time. App. Is easy to navigate as well Reviewed on: 22nd April 2025

Quick service, reasonable rate, fast deposited the m...

5
Quick service, reasonable rate, fast deposited the money Reviewed on: 22nd April 2025

Effective communication and transparency throughout...

5
Effective communication and transparency throughout the loan process, keeping customers informed about each step,Speed of Funding. I appreciate the speed at which the money is transferred to my bank accounts, within minutes. Reviewed on: 22nd April 2025

Help was needed

5
good and helpful k Reviewed on: 22nd April 2025

Really quick and easy experience

5
Really quick and easy experience Reviewed on: 22nd April 2025

Very good.

5
Very simple and quick application. It has an easy to use app that is quick to download and makes repaying the loan quick and easy. Able to make payments and check balance from app. Quick access to online chat from the app is great. Reviewed on: 22nd April 2025

Easy process.

5
Easy process. Clear. No hidden fees...take it or leave it! Reviewed on: 22nd April 2025

just brilliant service .

5
just brilliant service .. money came through very quickly .. good terms and conditions “great Job!”! Reviewed on: 22nd April 2025

I have no problem to get a personal loan.

5
I have no problem to get a personal loan. I must say thank you it was quick and easy. And the money was in my bank account in 2 ours. Reviewed on: 22nd April 2025

Fantastic rates with a.low credit score

5
Experience was good and the rate of 25% offered considering my low credit score was fantastic. Application was swift and easy and all easy to view on the app. App is clear and informative regarding statistics and options. A well done 118 and thanknyou from me. Reviewed on: 22nd April 2025

Brilliant understanding of people’s needs and are wi...

5
Brilliant understanding of people’s needs and are willing to consider everyone’s needs Reviewed on: 22nd April 2025

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