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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

I firstly started with a credit card, then after 6-7...

I firstly started with a credit card, then after 6-7 months got a loan, very easy to use the app and very easy to apply, you also get warnings when your near to your balance to make a payment to make sure you don't you over which is very useful. Reviewed on: 16th April 2025

Quick and simple to get started, good App aswell eas...

Quick and simple to get started, good App aswell easy to use had no problem's what so ever. Reviewed on: 15th April 2025

Always there to support when needed, staff have good...

Always there to support when needed, staff have good human relations Reviewed on: 15th April 2025

Excellent transparent fast service

Excellent transparent fast service Reviewed on: 15th April 2025

118 118 money is a great company

118 118 money is a great company Reviewed on: 15th April 2025

Best company I've ever used.

Best company I've ever used.customer service is excellent .process is easy and your kept well informed of everything.would highly recommend to anyone to use Reviewed on: 15th April 2025

Once the application forms had been completed the ne...

Once the application forms had been completed the next steps were very straight forward and the communications were excellent. The ability to see what has been used and what is owed is always up to date and helps you to have a clear understanding of what you need to do Reviewed on: 15th April 2025

Wild reviews

Very good service helpful and quick Reviewed on: 15th April 2025

The app is easy to navigate, they don't bombard you...

The app is easy to navigate, they don't bombard you with spam Reviewed on: 15th April 2025

I had a credit card with 118 and the repayments were...

I had a credit card with 118 and the repayments were really affordable applied for a loan and was accepted and the loan repayments are great Reviewed on: 15th April 2025

Outstanding and helpful lenders...

Always at hand to help with any queries and very flexible in helping you manage your loan. Always notify a reminder when payment is due in plenty of time which is very helpful if you're forgetful. An all round excellent company to loan from. Reviewed on: 15th April 2025

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