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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

I firstly started with a credit card, then after 6-7...

5
I firstly started with a credit card, then after 6-7 months got a loan, very easy to use the app and very easy to apply, you also get warnings when your near to your balance to make a payment to make sure you don't you over which is very useful. Reviewed on: 16th April 2025

Very easy to apply.

5
Very easy to apply. Quick response and easy to understand Reviewed on: 15th April 2025

Great and easy service have used this a couple of...

5
Great and easy service have used this a couple of times Reviewed on: 15th April 2025

Loan and credit card

5
I took out a loan with 118 118 money, as I was meeting the repayments I was given more offers such as a credit card which really helped me. Reviewed on: 15th April 2025

Easy and quick loan application, helped me clear off...

5
Easy and quick loan application, helped me clear off my debt in one chunk. Now only need to pay one bill per month! Reviewed on: 15th April 2025

Quick easy simple and more importantly affordable fo...

5
Quick easy simple and more importantly affordable for my requirements Reviewed on: 15th April 2025

Was ok but high interest is added

4
Was ok but high interest is added Reviewed on: 15th April 2025

Quick, easy, good communication, straight forward.

5
Quick, easy, good communication, straight forward. Reviewed on: 15th April 2025

Very good communication.

5
Very good communication. Fast at responding really happy Reviewed on: 15th April 2025

Responsible lender

5
118 118 are a great company and responsible with their lending Reviewed on: 15th April 2025

Life saver!

5
Life saver! It came to my rescue when other turned me down. I almost committed suicide. Easy App, friendly customer service and I appreciate all that was done for me (credit card & loan). I need a referral link for my family and friends. Kudos to the management! I doff my cap Reviewed on: 15th April 2025