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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

I firstly started with a credit card, then after 6-7...

5
I firstly started with a credit card, then after 6-7 months got a loan, very easy to use the app and very easy to apply, you also get warnings when your near to your balance to make a payment to make sure you don't you over which is very useful. Reviewed on: 16th April 2025

Very easy to arrange for a loan no

5
Very easy to arrange for a loan ,no awkward questions. Reviewed on: 15th April 2025

Trust. . I’ve been with 118 for over 2 years now.

5
I’ve been with 118 for over 2 years now. Whilst I haven’t had to ask any favours to miss payments I regularly get asked to let them know if I’m in any difficulty to call. Which is hugely reassuring. They have always been honest with me, and are in touch to check in at various times. I have utmost faith in them and wouldn’t hesitate to recommend their services. Reviewed on: 15th April 2025

118 118 are reliable and quick and easy to use.

5
118 118 are reliable and quick and easy to use. Very helpful. Reviewed on: 15th April 2025

Very straight forward process for loans and credit c...

5
Very straight forward process for loans and credit cards. Reviewed on: 15th April 2025

BEST LOAN PROVIDER IN THE UK

5
My experience was very straightforward. The money came through when I needed it the most.. Reviewed on: 15th April 2025

Excellent service so easy to apply from start to fin...

5
Excellent service so easy to apply from start to finish Reviewed on: 15th April 2025

Excellent loan provided, was easy to apply for

4
Excellent loan provided, was easy to apply for and paid quickly. App is easy to use to see loan details and make payments, only downside was the interest rate is high and I am looking to pay the loan off quicker or use another company with a lower rate. Reviewed on: 15th April 2025

Any issues I have when 118118 is contacted they are...

5
Any issues I have when 118118 is contacted they are always able to help me and sort out the issue 100% Reviewed on: 15th April 2025

Very easy, very quick, no hassle

5
Very quick and easy to apply, no hassle and a very trustworthy service Reviewed on: 15th April 2025

I got a loan to consolidate credit card debt, it was...

5
I got a loan to consolidate credit card debt, it was easy and the money was in my account within an hour. I appreciated this process and it has helped me pay off debt Reviewed on: 15th April 2025

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