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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

I firstly started with a credit card, then after 6-7...

I firstly started with a credit card, then after 6-7 months got a loan, very easy to use the app and very easy to apply, you also get warnings when your near to your balance to make a payment to make sure you don't you over which is very useful. Reviewed on: 16th April 2025

Once I was approved, the lending process was straigh...

Once I was approved, the lending process was straightforward and easy to follow. The repayment options are fair, this helps anyone lending to feel more confident when signing the agreement. Can't fault any of it :). Reviewed on: 15th April 2025

Excellent Loan company

Very good , helpful staff, easy to arrange on line, would recommend to family and friends Reviewed on: 15th April 2025

Very quick and easy ,no problems .

Very quick and easy ,no problems . Reviewed on: 15th April 2025

Excellent company

Met all of my requirements and more Reviewed on: 15th April 2025

Excellent customer service

Applying was easy and didn’t take long at all. It was simple and I had the money within hours. I applied online so didn’t speak to a person but would happily call if I needed too. Reviewed on: 15th April 2025

Fast and good.

Fast and good. No issue with anything, everything goes fast and easy. Reviewed on: 15th April 2025

I'm very satisfied with the services I've received

I'm very satisfied with the services I've received Reviewed on: 15th April 2025

Very good I would recommend a friend or family with...

Very good I would recommend a friend or family with 118118 Reviewed on: 15th April 2025

Clear and simple

Never had an issue and easy to understand the loan and where I am with it Reviewed on: 15th April 2025

Excellent to deal with

A relatively new customer but 118-118 have been great in all my dealing with them, just so easy and straightforward Reviewed on: 15th April 2025

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