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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

I firstly started with a credit card, then after 6-7...

5
I firstly started with a credit card, then after 6-7 months got a loan, very easy to use the app and very easy to apply, you also get warnings when your near to your balance to make a payment to make sure you don't you over which is very useful. Reviewed on: 16th April 2025

Simple app, easy to keep track of payments

5
Simple app, easy to keep track of payments Reviewed on: 15th April 2025

Everything Very Straightforward.

5
Everything Very Straightforward. Was delighted with the ease of the application Reviewed on: 15th April 2025

Easy to apply

5
Easy to apply and fast, I revive the money fast and no extra cost Reviewed on: 15th April 2025

Very easy to talk with and you get your money fast!

5
Very easy to talk with and you get your money fast! Reviewed on: 15th April 2025

Very good at customer service and support and satisf...

5
Very good at customer service and support and satisfaction Reviewed on: 15th April 2025

Would highly recommend

5
Excellent company. Never any issues using the card and give people limits based on affordability. Reviewed on: 15th April 2025

Really easy to complete the whole process and so qui...

5
Really easy to complete the whole process and so quick to receive the money Reviewed on: 15th April 2025

Quick and easy to apply, funds received promptly and...

5
Quick and easy to apply, funds received promptly and with no issues. No problems changing the payment date and generally able to manage everything by the simple and straightforward app. Would recommend. Reviewed on: 15th April 2025

Really quick helpful loan at good rates ,would recom...

5
Really quick helpful loan at good rates ,would recommend to anyone for a loan ,.Thank-you 118 118 Reviewed on: 15th April 2025

No1 loan provider to me

5
Getting the loan was quite quick and having the app made it easier to know that I was eligible for the loan. After about 5 minutes, the application was filled out and within 30 the money was in my account. Reviewed on: 15th April 2025