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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Quick and easy process, decision made quickly

5
Quick and easy process, decision made quickly Reviewed on: 22nd April 2025

Application

5
Found the application process easy to do and a quick response. Reviewed on: 22nd April 2025

Easy to use process and quick processing of loan

5
Easy to use process and quick processing of loan Reviewed on: 22nd April 2025

Brilliant 118

5
118 helped me out when no one else would sorted a few things out and my sons birthday when I was a little short thank you Reviewed on: 22nd April 2025

very easy and available.

5
very easy and available. will surely tell friends about it. Reviewed on: 22nd April 2025

Solution

5
118118, you are the greatest Company helping millions of peoples to resolve problems. Very fast and quick response. Reviewed on: 22nd April 2025

Amazing customer

5
Very helpful, great, amazing service Reviewed on: 22nd April 2025

very good service,quick and easy apply loan

5
very good service,quick and easy apply loan Reviewed on: 22nd April 2025

Help when I needed it most

5
Needed money urgently and got a quote and exceptance straight away Reviewed on: 22nd April 2025

Easy process

5
Very easy process from start to finish, no hidden costs either which is very important, easy to understand rules and payments plan Reviewed on: 22nd April 2025

It can be extremely stressful applying for a loan.

5
It can be extremely stressful applying for a loan. The process with 118 118 was unbelievably straight forward and my loan was very quickly available. The app shows you everything you need to know about your account and it is all very straight forward to keep up to date and stay on track. Thank you so much for making what can be a very stressful time very pleasant. Reviewed on: 22nd April 2025

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