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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Quick and easy process, decision made quickly

5
Quick and easy process, decision made quickly Reviewed on: 22nd April 2025

Great service and communication.

5
Great service and communication. Money transferred quickly Reviewed on: 22nd April 2025

Easy to apply for and decision in minutes

5
Easy to apply for and decision in minutes Reviewed on: 22nd April 2025

I was approved of a loan despite not having a very g...

5
I was approved of a loan despite not having a very good credit score and it helped me a lot Reviewed on: 22nd April 2025

Great recommendations

5
Very quick in deciding and a brilliant service will recommend to anyone Reviewed on: 22nd April 2025

Everything was perfect.

5
Everything was perfect. Very smooth process. Money in bank very quickly. Application was easy to complete and submit. Reviewed on: 22nd April 2025

Amazing experience cannot fault the service

5
Amazing experience cannot fault the service Reviewed on: 22nd April 2025

Really fast online application.

5
Really fast online application.got my answer back in seconds. Reviewed on: 22nd April 2025

Good customer service

5
Great service, everything went smoothly. Reviewed on: 22nd April 2025

Customer service team are fabulous

5
Customer service team are fabulous Reviewed on: 22nd April 2025

Service was great and easy to use

5
Service was great and easy to use Reviewed on: 22nd April 2025

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