Write a review

Go to business site

118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

View other 118 118 Money products

4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

Read all reviews See your review

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Always helpful and if their is an issue very fast to...

Always helpful and if their is an issue very fast to resolve. Reviewed on: 22nd April 2025

Is the best service I’m so happy

Is the best service I’m so happy Reviewed on: 22nd April 2025

Superb company

Totally awesome institution great card great loans to suit and a plus customer service Reviewed on: 22nd April 2025

Very easy to transact with.

Very easy to transact with. I applied and got results on the same day. I was always up to date with payments and upcoming bills. The app is also informative. Reviewed on: 22nd April 2025

It was very quick and easy.

It was very quick and easy. Very helpful st the time and straightforward Reviewed on: 22nd April 2025

Excellent customer service .

Excellent customer service . Prompt decision fair prices . Reviewed on: 22nd April 2025

A helping hand

Easy, smooth and quick transaction. Reviewed on: 22nd April 2025

Great company.

Simple process. Great service. Highly recommend. Reviewed on: 22nd April 2025

Does the trick when in need...

It came at a time when I needed it and I couldnt be more thankful but I can't wait for it to be over. Customer service needs a serious upgrade but they're no worse than bigger companies or the Doctors, council where nobody answers the phone or they take days to respond to emails Reviewed on: 22nd April 2025

Easy application proces, and quick decision helped m...

Easy application proces, and quick decision helped my take a loan out when I needed it most. Reviewed on: 22nd April 2025

Very quick and efficient ..

Very quick and efficient I would recommend 118 118 Money a 1000 times more and I’m very happy with the results Reviewed on: 22nd April 2025

Do you have a different 118 118 Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loans
from Voyager Alliance Credit Union 4.87 from 399 reviews
Payday Loan
from Payday Loans Now 5.00 from 1 reviews
Loans
from Wave Community Bank 4.91 from 222 reviews

Want to see more from 118 118 Money?

Credit card
from 118 118 Money 4.84 from 1103 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub