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Chorley Building Society: Mortgages reviews

4.91
Based on 281 reviews, last reviewed 16th Feb 2026
11% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Customer Service We have been very supported by your colleagues in the mortgage department particularly Louise Reviewed on: 16th February 2026
Karen L's avatar
Karen L

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025
Ryan E's avatar
Ryan E

About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Mortgages reviews (281)

Review of the Chorley Building Society, Mortgages:

A more personal experience!

5
I was recommended to Chorley Building Society by Louise who put me in contact with Candice. She went above and beyond to find a suitable mortgage . Always at the end of a phone call or email to assist with any questions and kept me informed of the process throughout . Reviewed on: 4th December 2024

great service for 5 years!

5
Ive been with chorley for 5 years now.. i recently remortgaged as they offered me the best rate by far on the market. Advisors are always kind, happy to help, quick with response time and polite!! Reviewed on: 4th March 2024

Very promptly responded.

5
Very promptly responded. Brilliant service! Reviewed on: 26th February 2024

It is so good to talk to an actual person!

5
It is so good to talk to an actual person! I received a call a few moments ago from Louise. This was to discuss payment for this month. Louise explained that they were there to help,which was a stark contrast to my last provider. Reviewed on: 22nd February 2024

Excellent service and advice

5
The mortgage advisors are very helpful and explain everything in a very understandable way. Nothing is too much trouble and communication is excellent. Reviewed on: 19th February 2024

Chorley are the best financial services out there by...

5
Chorley are the best financial services out there by a country mile. It’s the personal service and efficiency that put them streets ahead. Reviewed on: 7th February 2024

Excelent, Common Sense Service

5
Katie has been efficient, professional and vey helpful throughout the process. It is refreshing to have access to Underwriters and a common sense approach can be applied rather than computer says..... Reviewed on: 2nd February 2024

Mortgage Application.

5
My experience with mortgage adviser Candice Regan was excellent and thorough from start to finish. Candice was very detailed, professional, and respectful for the information she requested for my application and would recommend her very highly. Reviewed on: 1st February 2024

Friendly helpful staff can’t recommend highly enough.

5
The Chorley building society were helpful and efficient from the very start of our mortgage application. Keith talked through all the range of products available and the process ran very smoothly. The next stage was dealt with by Lee who moved our application forward. Everyone at the Chorley building society were helpful and I can’t recommend them more highly. enough. Reviewed on: 31st January 2024

Chorley Building Society, highly recommended.

5
from the beginning of my mortgage application to now more than half way through the mortgage with them Chorley have been accessible, professional, and helpful. I highly recommend them, it has been a pleasure to have the with me every step of the way Reviewed on: 17th January 2024

I dealt with Mark Rothwell and was both friendly and...

5
I dealt with Mark Rothwell and was both friendly and highly professional, which is a hard blend to achieve sometimes. Reviewed on: 17th January 2024

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