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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (274 reviews)

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4.90

Based on 274 reviews, last reviewed 8th Dec 2025

11% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Mortgage Term: Rod/Suffolk. My experience with Mortgage Advisor Candice Fields who was very polite, professional and knowledgeable in explaining the various options and details f... Read more Reviewed on: 8th December 2025

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Mortgages reviews (274)

Review of the Chorley Building Society, Mortgages:

I’ve had a wonderful experience with this bank.

I’ve had a wonderful experience with this bank. The customer service is consistently excellent, with friendly staff always ready to assist. They offer a wide range of services that make banking convenient, and the online app is user-friendly and efficient. It’s clear they prioritize customer satisfaction, and I truly appreciate their commitment to providing seamless and reliable banking solutions Reviewed on: 5th March 2025

Very approachable and had excellent advice.

Very approachable and had excellent advice. Reviewed on: 5th March 2025

Excellent customer service by knowledgeable staff

Excellent customer service by knowledgeable staff Reviewed on: 5th March 2025

Valued us as a customer.

Gave us a mortgage and were interested in our business where others weren't. Reviewed on: 5th March 2025

User friendly

Ease of application when joining, and process well assisted Reviewed on: 5th March 2025

Local Branch

So handy with a very local branch in the town (Leyland). Reviewed on: 5th March 2025

Very happy

We have been with Chorley Buildings Society for over 7 years since we bought our first home and they have supported us through a number of moves and mortgages since then. They have always been on hand for any help and advice and have been very warm and friendly when dealing with people Reviewed on: 5th March 2025

Customer service at it's best

Not only were Chorley brilliant through a difficult time and did everything to help and provide the best options, my solicitors also rang to say what lovely people and so helpful there were Reviewed on: 5th March 2025

Excellent Retirement Mortgage Provider

Chorley BS provided a mortgage for us when there were very few specialist mortgages of this type available. They provide a valuable service for people over 65 years old. Reviewed on: 5th March 2025

Chorley building society - a personal touch

Chorley building society are extremely helpful and provide wonderful customer service. This is a building society that truly cares about their customers. They have always treated us as people and not just a number. The personal touch puts them above all other providers. Reviewed on: 5th March 2025

Excellent mortgage provider

Chorley provided an excellent mortgage for us in a timely manner Reviewed on: 5th March 2025

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