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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (278 reviews)

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4.91

Based on 278 reviews, last reviewed 16th Jan 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Five Star Service. I am delighted with Chorley’s service. Mark Rothwell is an outstanding mortgage advisor, he took the time to make sure I understood the options availa... Read more Reviewed on: 16th January 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Mortgages reviews (278)

Review of the Chorley Building Society, Mortgages:

Excellent service

I appreciated the courteous, helpful support and guidance I received from Mark. I was impressed and grateful. Reviewed on: 2nd November 2023

Amazing experience

Have always had an amazing experience with Chorley Building Society. Customer Service has always been brilliant and everything is always explained in detail. Reviewed on: 5th March 2025

Mortgage Renewal

Chorley's advisors are very helpful and made it easy to renew my mortgage with the best available rate. Reviewed on: 5th March 2025

Friendly and effective staff.

Friendly and effective staff. Always helpful and keen to assist Reviewed on: 5th March 2025

We recently came to the end of our fixed term mortga...

We recently came to the end of our fixed term mortgage and needed to renew. We did this over the phone and it was a great service. We got a very competitive interest rate for 2 years fixed. Reviewed on: 5th March 2025

Very approachable and had excellent advice.

Very approachable and had excellent advice. Reviewed on: 5th March 2025

Excellent customer service by knowledgeable staff

Excellent customer service by knowledgeable staff Reviewed on: 5th March 2025

Valued us as a customer.

Gave us a mortgage and were interested in our business where others weren't. Reviewed on: 5th March 2025

User friendly

Ease of application when joining, and process well assisted Reviewed on: 5th March 2025

Local Branch

So handy with a very local branch in the town (Leyland). Reviewed on: 5th March 2025

Very happy

We have been with Chorley Buildings Society for over 7 years since we bought our first home and they have supported us through a number of moves and mortgages since then. They have always been on hand for any help and advice and have been very warm and friendly when dealing with people Reviewed on: 5th March 2025

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