Write a review

Newsletter

Go to business site

HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

View other HSBC products

3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

Read all reviews Write a review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank account reviews (1386)

It’s alright

Been with HSBC for a few years, they are reliable but interest rates on savings aren’t the best. Customer service is not great, with them passing off problems. However, app is functional and easy to use, and the in-app customer service system is good. Reviewed on: 15th April 2025

Good branch for general banking, but could use some...

Good branch for general banking, but could use some app polishing. Support was always there when needed at my local branch, however opening times may be inconvenient. Secure payments and checks, and easy to order my physical card. Reviewed on: 11th April 2025

Great Overall - always a good experience.

Great Overall - always a good experience. Reviewed on: 9th April 2025

Good bank, Friendly staff.

Good bank, Friendly staff. I am with HSBC since 2007. I ahve also my business account. No problems so far. Reviewed on: 4th April 2025

Honest Bank Surely Cares is HSBC

I have banked with HSBC for a long time and I have had other bank accounts with other banks but for everyday banking hsbc is best . Service is great and the app is excellent. Support always available if you need it . Reviewed on: 2nd April 2025

Nothing too much trouble at HSBC Liverpool

I had to do a money transfer to Tenerife. Bank clerk most helpful and assisted me in doing so and also arranged a global money card to be ordered for next trip. Reviewed on: 2nd April 2025

Experience

When I went to handle business, the staff were very considerate and the service was excellent. Moreover, there were staff from different countries, and they could speak the corresponding native language according to the customers they served. Reviewed on: 2nd April 2025

Been with hsbc for many years.

Been with hsbc for many years. They provide adequate current accounts although their mortgage rates could be better Reviewed on: 2nd April 2025

Very good team.

Very good team...excellent support...fast ...excellent app. Reviewed on: 2nd April 2025

Easy to transfer money and good exchange rates

Easy to transfer money and good exchange rates Reviewed on: 2nd April 2025

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Freedom Current Account
from Danske Bank UK 4.09 from 2 reviews
Reward Account
from NatWest 4.64 from 990 reviews
Choice Current Account
from Danske Bank UK 3.79 from 22 reviews

Want to see more from HSBC?

Investments
from HSBC 4.50 from 19 reviews
Online Bonus Saver
from HSBC 4.39 from 15 reviews
Bank Account Pay Monthly
from HSBC 4.31 from 42 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub