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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

I'd probably recommend a more ethical bank to my family.

It's OK however I am looking to switch to a more ethical bank soon. That said I was allowed quite a large overdraft for a number of years without them reducing it or taking it off me, so that is a definite positive as it allowed me to pay off my debts as and when I could. They were also surprisingly decent when I was unemployed for a period of time, I was terrified they would take my overdraft away but it stayed. My current local staff are not the friendliest but the staff in Newcastle are great, and its a really large branch so it never gets overly busy. All in all though I'm a bit uneasy about some of HSBC's practices across the world, so once my overdraft is fully paid off I'll will look to move. Reviewed on: 20th November 2015

no problems

the in bank service is acceptable Reviewed on: 20th November 2015

Friendly bank, brilliant staff.

I have had a current account with HSBC for over 12 years and I can honestly say I have never had a problem. Every issue I have every had regarding bank charges, even late payments as my employer payed me late was resolved with little fuss. The staff are amazing, would never contemplate moving. Reviewed on: 13th November 2015

HSBC is a world class bank

HSBC is a premium bank. It's really secured and they have got many options to customize your bank account. Also it has many branches all over the world. It's like anywhere you go you would definitely get HSBC everywhere. To conclude, it's the most user friendly bank company. Reviewed on: 11th November 2015

Quick Easy Awesome

Efficient, quick, easy, convenient changing of account address. There must be at least 1 HSBC branch near your area. Reviewed on: 8th November 2015

Very Good

I have a bank account and their customer service is great and online banking is very secure and helpful. Reviewed on: 8th November 2015

excellent

Hsbc is a really reliable bank account to join with, has loads to offer and has really helped me out with overdrafts ect.. Would definitely recommend Reviewed on: 7th November 2015

i have had several bank problems with money being taken from my account and hsbc have always been helpful and quick about getting my money into the account and

there have been two occurrences where money has gone missing from my account when it shouldn't have done. when I told HSBC they were very quick about paying the money back to me until they had resolved the problem. Reviewed on: 6th November 2015

They should improve their services .

Their services are inefficient. The system is complicated. They should improve their services by simplifying their procedure. However, the officers are friendly and helpful. Reviewed on: 5th November 2015

HIGHLY AVERAGE

not overly impressed with the service, other banks offer a better service Reviewed on: 3rd November 2015

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