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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

LIFE LONG CUSTOMER

I have been with HSBCever since I started receiving a monthly salary. Reviewed on: 16th September 2022

Racist to non English speaker

Most of the customer services officer are racist to non-English speaker Reviewed on: 13th September 2022

Helpful Customer Service

I couldn't make payments online and after I phoned up the customer service they had the problem fixed quickly and securely allowing me to make the payments I needed to make. Reviewed on: 26th August 2022

Good bank

Great company and very good been with you them for years Reviewed on: 19th August 2022

Poor set up experience

The switch over happened on agreed date but I didn’t receive either bank card or online log in meaning I was unable to access money and check direct debits for almost a week Reviewed on: 15th August 2022

Excellent customer service

The fraud team is very vigilant, alerting us to suspicious transactions promptly, and they have been extremely helpful in trying to resolve issues we’ve had with credit card fraud. Reviewed on: 14th August 2022

Love this bank

Been with them for 7 years . Easy to use and good custinrr service Reviewed on: 13th August 2022

Great

Been with them from a teenager Always dealt with any concerns or problems and quickly also very reliable answer any questions promptly and we’ll mannered Never had an issue over many years Reviewed on: 13th August 2022

Good account

Good account. Good online services Reviewed on: 13th August 2022

Consistent

Easy banking, app is simply to use and provides all I need. Reviewed on: 13th August 2022

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