Write a review

Go to business site

HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1379 reviews)

View other HSBC products

3.76

Based on 1,379 reviews, last reviewed 6th May 2026

13% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Disgusting customer service I have been a customer of HSBC and my account has been under review since the 18th of April with absolutely no access to my own funds. No explanation,... Read more Reviewed on: 6th May 2026

Read all reviews Write a review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank account reviews (1379)

Great

Been with them from a teenager Always dealt with any concerns or problems and quickly also very reliable answer any questions promptly and we’ll mannered Never had an issue over many years Reviewed on: 13th August 2022

Good account

Good account. Good online services Reviewed on: 13th August 2022

Consistent

Easy banking, app is simply to use and provides all I need. Reviewed on: 13th August 2022

OK

Happy with the product just need to make it more simple on the APP Reviewed on: 13th August 2022

Great opening offers

Great opening offer fast and easy set up. Customer service were very helpful Reviewed on: 12th August 2022

The best

They help people. Always are professionals and friendly Reviewed on: 6th August 2022

Secure, Clean, Easy

Love the banking app, its a nice minimalist looks that is sleek and easy to use. A lot of financial options for cards and investments. Reviewed on: 5th August 2022

Poor service, fraud 6 times in 12 months

Been a customer for 13 years and business getting worse Reviewed on: 15th July 2022

Review

Best bank highly recommended always happy to help 24 hours Reviewed on: 13th July 2022

Good bank

Consistent. I've used them for years Reviewed on: 8th July 2022

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Student 20 Account
from Bank of Ireland 0.00 from 0 reviews
Black Account
from NatWest 4.29 from 233 reviews
Premier bank account
from HSBC 3.13 from 87 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.89 from 7 reviews
Home Insurance
from HSBC 4.63 from 7 reviews
Online Bonus Saver
from HSBC 4.35 from 15 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub