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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1379 reviews)

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3.76

Based on 1,379 reviews, last reviewed 6th May 2026

13% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Disgusting customer service I have been a customer of HSBC and my account has been under review since the 18th of April with absolutely no access to my own funds. No explanation,... Read more Reviewed on: 6th May 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1379)

Helpful, easy to use

I have had two bank accounts with HSBC and at all times I have found them really helpful when I needed it, their online banking is easy to use and I have never had any issues with them. Reviewed on: 9th February 2020

Premier helpful

premier banking is good given ability to talk quickly to a useful person on phone to solve your problem, interest rates poor but service good Reviewed on: 9th February 2020

Excellent service

Always helpful, always supportive - all you need in a bank. Reviewed on: 9th February 2020

Been with them for nearly 30 Years

Overall has been good , happy with their services Reviewed on: 9th February 2020

so so

- really don't appreciate closing down all the branches, taking taxpayers money to save it, then sticking two fingers up at the country and bragging about relocating to Honk Kong or Wuhan. Maybe the directors should be relocated there now? Reviewed on: 8th February 2020

No Loyalty Bonuses

They don’t seem to offer any loyalty bonuses. You only get special deals if you are a new customer. Reviewed on: 8th February 2020

All good

Good easy to use app. Easy to set up new apayees and transfer money. Current account switch bonus even better Reviewed on: 8th February 2020

Easy web and app access

Banks are very similar in what they offer. What sets them apart for me is the ease of use and access to my accounts. Really straightforward accedss both via their web pages and their app. Very easy to do things, can't remember the last time I had to call or find a branch. Reviewed on: 8th February 2020

BEST IN THE WORLD

HSBC changed the way I knew banking. They're the best in the whole world, not only Britain. Reviewed on: 8th February 2020

No problem

Never had any problems and they have always been very helpful Reviewed on: 8th February 2020

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