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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1379 reviews)

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3.76

Based on 1,379 reviews, last reviewed 6th May 2026

13% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Disgusting customer service I have been a customer of HSBC and my account has been under review since the 18th of April with absolutely no access to my own funds. No explanation,... Read more Reviewed on: 6th May 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1379)

Fantastic Branch

Great customer service , never had an issue with my account , good offers and loyalties. Reviewed on: 8th February 2020

HSBC, BANK

The, staff, are, so, friendly, and, helpfull Reviewed on: 8th February 2020

Good service, nothing wonderful

My current account is with HSBC. I appreciate their online banking app which works really well for me and has great functionality. I wish they did more deals for their loyal customers, but overall I'm satisfied. Reviewed on: 7th February 2020

Excellent

Excellent service from the best bank in the world ! Reviewed on: 7th February 2020

Perfect bank for every human being on earth

HSBC Bank PLC is one of the best bank which you can chose to get best services and prompt response. Reviewed on: 7th February 2020

Fire

Never been disappointed with hsbc, the staff is allways keen to help and transform your questions into answers Reviewed on: 7th February 2020

No customer service

You walk into a branch and unless you have a paid account you don’t exist to the “assistants” Reviewed on: 6th February 2020

Best service ever!

Everything is on the high level, good services, fastest money transfer, lovely online banking app and great costumer support ! Reviewed on: 6th February 2020

Best out there

Been with them for over 5 years, always spot on everything Reviewed on: 4th February 2020

Ok but could be better

Switched from barclays for the cash reward. Was happy with the process and incentive but things like the HSBC app could be a lot better. Reviewed on: 4th February 2020

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