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HSBC: Bank account reviews

View other HSBC products
3.91
Based on 1,386 reviews, last reviewed 16th Jun 2026
15% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
45%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026
Faye C's avatar
Faye C

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026
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Sam
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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

Expensive loans poor savers rates

2
Poor customer service, very poor interest rates for savers Reviewed on: 23rd December 2019
David Pritchard's avatar
David Pritchard

Great bank

5
Super reliable and just an all round great bank Reviewed on: 22nd December 2019
Jake's avatar
Jake

Great bank

5
They have provided me with a great service especially as I have a savings account for the purpose of my own home. Reviewed on: 10th December 2019
Jordanpowelldrew's avatar
Jordanpowelldrew

Very bad in all aspects

1
Rude customer service , bad products. Reviewed on: 28th November 2019
Soli's avatar
Soli

Technology lacking however solid bank

4
I find the app to be quite dated in both decor and usability compared to the barclays app, however it has paym so works perfectly fine, they should take some design tips from apps like revolut! Reviewed on: 26th November 2019
ross.a.vickers@gmail.com's avatar
[email protected]

15 years of good service

4
I have been with HSBC ever since I arrived in the UK. I went with them after an appalling experience with Barclays. Over the years I have tried many other banks, but they've all let me down in some way. HSBC is the only one that has had consistently good service. Reviewed on: 25th November 2019
Margaret's avatar
Margaret

No problems

4
Can always get hold of them. App works well. Hardly any branches still open though. Reviewed on: 25th November 2019
Claire Henners's avatar
Claire Henners

No problems at all

5
More than 30 years experience with HSBC and no issues! Reviewed on: 25th November 2019
V Hawes's avatar
V Hawes

Shocking Customer Service

1
every time I have a problem they make it an even bigger one Reviewed on: 24th November 2019
Deeksie67's avatar
Deeksie67

Hsbc

4
Never had any major problems in over 10 years banking Reviewed on: 24th November 2019
Reee's avatar
Reee

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