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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1379 reviews)

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3.76

Based on 1,379 reviews, last reviewed 6th May 2026

13% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Disgusting customer service I have been a customer of HSBC and my account has been under review since the 18th of April with absolutely no access to my own funds. No explanation,... Read more Reviewed on: 6th May 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1379)

Great account perks

Had an HSBC account which came with travel insurance. Paid out quickly when I couldn't travel due to a Zika scare in the country I was travelling to whilst pregnant. Reviewed on: 5th July 2019

Perfect

A brilliant account that works well for me! Reviewed on: 9th June 2019

Good bank

Good online banking. No issues with this bank. Very good customer service. Good bonus for switching to them and this happened very smoothly Reviewed on: 9th June 2019

Fantastic Customer Service

Brilliant bank, amazing staff. Have complete confidence in them Reviewed on: 7th June 2019

Trustworthy

Honest, easy to deal with an secure Reviewed on: 5th June 2019

Very good and reliable. Quick and easy

Good and healpfull staff. My experience has been good . I would recommend other people to join the bank Reviewed on: 3rd June 2019

4

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Good Current Account

Switched to HSBC mainly because of the £175 incentive offer. No issues so far. Switch was fine and the online and app banking works well. Reviewed on: 10th May 2019

Advance Current Account

A very reliable banking experience and good customer service. Reviewed on: 29th April 2019

Friendly 24h service

But wish more was available via internet banking Reviewed on: 16th April 2019

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