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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

Fantastic Customer Service

Brilliant bank, amazing staff. Have complete confidence in them Reviewed on: 7th June 2019

Trustworthy

Honest, easy to deal with an secure Reviewed on: 5th June 2019

Very good and reliable. Quick and easy

Good and healpfull staff. My experience has been good . I would recommend other people to join the bank Reviewed on: 3rd June 2019

4

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Good Current Account

Switched to HSBC mainly because of the £175 incentive offer. No issues so far. Switch was fine and the online and app banking works well. Reviewed on: 10th May 2019

Advance Current Account

A very reliable banking experience and good customer service. Reviewed on: 29th April 2019

Friendly 24h service

But wish more was available via internet banking Reviewed on: 16th April 2019

Great service and good rates

I switched to HSBC to take advantage of the switching financial incentive. The service throughout was fantastic I was kept informed at every stage. The £175 benefit was received with no problems just one month after the switch. I was then offered the opportunity to open a savings account at 5% interest, pretty unheard of these days which was an added bonus! From my last bank HSBC are a breath of fresh air, not sure why I waited so long to switch! Reviewed on: 16th April 2019

Login difficult and fraud on opening account

I switched my account to HSBC but within two months closed it and moved back to my old bank. The app and website is excessively difficult to sign in to with too many passwords and PINs. I also received two different fraud attempts almost immediately upon opening - something I've never encountered with my old bank. Reviewed on: 16th April 2019

Great Bank

Does all I want in a completely seamless manner Reviewed on: 16th April 2019

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