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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

Great service

so helpful and friendly. I cannot praise them enough Reviewed on: 28th January 2019

Great Bank never had any problems.

I've been banking with HSBC for 15 years and in all that time I've never had a problem with them and any slight issues have always been resolved in a timely manner. Reviewed on: 27th January 2019

GREAT

GREAT. But the app could do with updating. Reviewed on: 26th January 2019

No problems but not the best rates!

I have banked with HSBC since a child. Never had any problem with them, always friendly in branch and once online banking is set up it's simple and easy to use from both phone and computer. I only haven't given it full marks as I don't think they offer as competitive rates of interest or rewards as some competitors. Reviewed on: 25th January 2019

No cash back on bills, etc

HSBC 's current bank account do not offer almost any benefits. Their credit card is very expensive Reviewed on: 25th January 2019

Student Account

I have had a wonderful experience with HSBC’s student account. The interest free overdraft of £1000 has allowed me to get on as a student with financial peace of mind. The student credit card is good too. Online banking is excellent, and the mobile app is fabulous. Reviewed on: 17th January 2019

Branch closures!

I have been with HSBC for twenty years and have always been very pleased with them, but unfortunately my local branch has now closed and so it is with regret that I am looking for a new bank. Reviewed on: 13th January 2019

Great Bank Account

I have banked with HSBC over 20 years. Any issues have been resolved quickly and professionally. Reviewed on: 13th January 2019

Great bank account with excellent customer service

I've been with HSBC for over 20 years and I can not fault the service provided at all. My current bank account is easy to use and I am very happy, I've also had a loan and our mortgage is with them. When I was a victim of fraud a couple of years ago HSBC alerted me before I even knew about it (someone had cloned my card and was using it in America) HSBC carried out a full investigation quickly and refunded me the missing money straight away. Reviewed on: 13th January 2019

Excellent account with great app

The HSBC online banking app is very easy to use and has great innovative functions like paying in a cheque by taking a photo of it with your phone or tablet. Reviewed on: 13th January 2019

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