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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

Never changed

After being with HSBC since the 80's never had any issues so no need to switch. Reviewed on: 13th January 2019

Simple Account

Easy online banking, overdraft facility, contactless payment card Reviewed on: 13th January 2019

Does what it is supposed to

Pretty decent bank. Nothing really to omplain of. Reviewed on: 13th January 2019

For a current account that fulfils all regular needs

HSBC Advance current account fulfils all my regular needs, handles my direct debits and standing orders, and gives me multi channel access to services, as well as polite and knowledgeable staff on hand in branch, online and on call Reviewed on: 13th January 2019

Great Customer Focused Bank

The application process was completely online, user friendly and only took 5 minutes. My account was approved within 24 hours and I received my Debit Card and online banking instructions within 3 working days. It is a bit tedious registering for online banking with all the security protocols etc but I received great help from members in the Customer Service team. Reviewed on: 12th January 2019

Good bank and service with the Advance Account but Loyalty Recognition Needed

Good that Advance customers can ring up anytime. However, HSBC should offer incentives to keep loyal customers as they are offering £150 to switch to Advance accounts but nothing to keep the customers they already have! Reviewed on: 12th January 2019

Does the job

They are OK but nothing special - I don't fee the love, but they do the necessary Reviewed on: 12th January 2019

Excellent

Never had a problem. Always helpful Reviewed on: 12th January 2019

Fab bank, efficient and do helpful

Opened an account with the, easy to do, staff were all super efficient, knew their stuff and very helpful Reviewed on: 11th January 2019

HSBC Current and Savings Accounts

Long standing customer who remains very happy with HSBC current and savings accounts Reviewed on: 11th January 2019

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