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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

Great Service

Fantastic bank, great service, great app Reviewed on: 9th November 2018

Great service

Excellent service in the bank, always very helpful Reviewed on: 8th November 2018

Good bank

Generally good bank with pros and cons Reviewed on: 8th November 2018

Good friendly service

I don’t have to visit the bank often but when I do everyone helpful and friendly Reviewed on: 8th November 2018

Reliable Bank Account

HSBC have always provided the service I require reliably and without fuss. Reviewed on: 8th November 2018

No-fee easy-access savings account

No fee but no interest (hence 4 stars and not 5). However; I coudln't fault the bank facilities and friendly staff. Reviewed on: 8th November 2018

Brilliant service so far...

I joined via bank switch and cannot complain about the service provided. Reviewed on: 8th November 2018

Efficient

Always ready to help when l get stuck with my online banking Reviewed on: 8th November 2018

Bank Account

Need to open more tills at busy periods Reviewed on: 8th November 2018

Cannot fault them

I have always and continue to have good experiences with HSBC. I have banked with them since I was 16 and over the years, whatever query I've had, they've been very prompt with their responses and always very helpful. Staff in the branch are particularly friendly and knowledgable, regardless of what branch I go to. I recommend them frequently to friends and family. Reviewed on: 8th November 2018

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