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HSBC: Bank account reviews

View other HSBC products
3.76
Based on 1,379 reviews, last reviewed 6th May 2026
13% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026
TG's avatar
TG

Latest lowest rating:

1

Disgusting customer service I have been a customer of HSBC and my account has been under review since the 18th of April with absolutely no access to my own funds. No explanation,... Read more Reviewed on: 6th May 2026
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S M
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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1379)

Great service

5
Helpful ,reliable ,can trust,lots of branches which is very handy as i don't do online banking. Reviewed on: 9th November 2018
Judy Nathan's avatar
Judy Nathan

Easy banking

5
No hassle, no lengthy processes, just easy access to my money Reviewed on: 9th November 2018
Anne Hamilton's avatar
Anne Hamilton

Unhelpful when needed

2
unsympathetic when clients are going through tough times financially and refusing to help Reviewed on: 9th November 2018
rosie's avatar
rosie

Great Service

5
Fantastic bank, great service, great app Reviewed on: 9th November 2018
jrogers's avatar
jrogers

Great service

5
Excellent service in the bank, always very helpful Reviewed on: 8th November 2018
Chezvic's avatar
Chezvic

Good bank

4
Generally good bank with pros and cons Reviewed on: 8th November 2018
Lyssa's avatar
Lyssa

Good friendly service

4
I don’t have to visit the bank often but when I do everyone helpful and friendly Reviewed on: 8th November 2018
Caroline Toner's avatar
Caroline Toner

Reliable Bank Account

4
HSBC have always provided the service I require reliably and without fuss. Reviewed on: 8th November 2018
Jeremy Tunnard's avatar
Jeremy Tunnard

No-fee easy-access savings account

4
No fee but no interest (hence 4 stars and not 5). However; I coudln't fault the bank facilities and friendly staff. Reviewed on: 8th November 2018
matt101's avatar
matt101

Brilliant service so far...

5
I joined via bank switch and cannot complain about the service provided. Reviewed on: 8th November 2018
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TG62

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