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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

Good enough to make me stay for 20yrs

Good customer service, reliable, no issues Reviewed on: 22nd November 2018

Good account

Always had it and they have never made an error on it Reviewed on: 22nd November 2018

Great Banking Experience

I have been with HSBC for years, never had a problem and will stay with them in the future! Reviewed on: 22nd November 2018

Good service!

I have been with HSBC for many years and I have had a very positive experience overall! Reviewed on: 22nd November 2018

Great Bank

Great Bank - very helpful when i have needed to speak to someone Reviewed on: 22nd November 2018

Classy

Always classy and happy to help Reviewed on: 18th November 2018

Good

Never had any problems with them. Reviewed on: 18th November 2018

Good free account with savings attached.

Easy to set up, although had to make an appointment to organise my switch to them from another firm. I primarily use them as they have a branch near my work, so it's convenient to pay in money, primarily through the automated machines. Staff have always been helpful in branch when needed. Reviewed on: 15th November 2018

Fantastic Service

Personnel in the call centres are fantastic at giving great service and being down to earth approachable and understanding, Reviewed on: 14th November 2018

Great bank

I've been with HSBC for 24 years. Since I was 11 years old. Very reliable and provide a great banking service Reviewed on: 12th November 2018

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