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HSBC: Bank account reviews

3.91
Based on 1,386 reviews, last reviewed 16th Jun 2026
15% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
45%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026
Faye C's avatar
Faye C

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026
Sam's avatar
Sam

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

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HSBC Bank account reviews (1386)

Trustworthy

5
Handles fraud extremely well, always pleasant to speak to and keeps you highly informed. Reviewed on: 28th November 2018

NEED MORE HUMANS

3
Be the bank that stands out for having lots of real people in their branches. I'm sick to death of spending 10 minutes paying my cash into a machine because it keeps spitting it back out because of a crease or bend or a bit of writing! More counters with humans please. Reviewed on: 26th November 2018

Good bank

5
My name is baciu alex...from romania..I Work in construction..I live în london Reviewed on: 26th November 2018

Hassle Free Banking

5
Great bank with friendly and helpful staff who have sorted every query I have had with great speed and professionalism Reviewed on: 25th November 2018

Good bank, not enough branches

4
It is very disappointing that they keep closing small branches Reviewed on: 25th November 2018

best simple savings account I could find at the moment

5
Good interest rate on their regular saver account at the moment Reviewed on: 24th November 2018

it just works!

5
the online banking is easy and when i've taken extra products (mortgages, credit card) it's been relatively simple and hassle free Reviewed on: 24th November 2018

Is the best account

3
I’m new in England,but with Monese account it was very simple thank you Reviewed on: 23rd November 2018

Perfect

5
Would never leave them - mobile banking is easy to use, customer service always great! Reviewed on: 23rd November 2018

Great variety & best switch incentive

5
Recently switched to HSBC Advance current account. Loving the switching bonus. Also the range of saving accounts available as well as visible presence in other parts of the world when travelling. Reviewed on: 22nd November 2018

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