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HSBC: Bank account reviews

View other HSBC products
3.76
Based on 1,379 reviews, last reviewed 6th May 2026
13% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026
TG's avatar
TG

Latest lowest rating:

1

Disgusting customer service I have been a customer of HSBC and my account has been under review since the 18th of April with absolutely no access to my own funds. No explanation,... Read more Reviewed on: 6th May 2026
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S M
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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1379)

Excellent Bank

4
Have banked with HSBC for 20+ years now and have never had a problem with them, they have always been very keen to help resolve any issues and have offered great borrowing options when needed. My only negative would be that they are behind on new technologies a little. Some of the newer online banks offer much more innovation in banking, though i appreciate these things take time to role out when you are as big as HSBC. So heres hoping we will see them soon Reviewed on: 3rd January 2018
Leo Lanksford's avatar
Leo Lanksford

Reliable Banking

4
I have been with HSBC for about 15 years now and find their internet banking very easy to use. I especially like the "pending transactions" feature in my current account. I check my account daily and this feature reminds me what is going out soon and I can ensure the money is in my account. I have now upgraded to HSBC advance which incurs no monthly fee, and it comes with a range of discounts which I find very handy indeed. Reviewed on: 2nd January 2018
Corinne's avatar
Corinne

Great Bank

5
Great bank to have an account with, always on the ball when it comes to fraud. Reviewed on: 1st January 2018
Jackie C Dawson's avatar
Jackie C Dawson

Great Bank

5
Excellent service, every time. Fabulous online banking, great service in the bank and fantastic support from the anti fraud team. Reviewed on: 31st December 2017
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Sharon Saunders

Great Service

5
Been with HSBC for years and they are always reliable and helpful. Keep it up Reviewed on: 31st December 2017
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Richard Saunders

Simple

4
Simple bank account. No fuss. Can always chat to, someone on the phone Reviewed on: 31st December 2017
Darren Sharp's avatar
Darren Sharp

Trustworthy

3
I've been banking with HSBC since I was 7 years old and they were called The Midland Bank; I opened a Griffin Savers account. I also have my ISA with them. Perhaps for me, it's more a case of sticking with what I know. Reviewed on: 31st December 2017
Gwyn Sharps's avatar
Gwyn Sharps

HSBC bank Accont Review

5
Have been with HSBC since 1980 and have always found them to be a reliable,trustworthy and honest bank.We bank online and this has proved to be a very efficient and time saving way to run our account.We recommended HSBC to our sons who both now have accounts. Reviewed on: 31st December 2017
Gillian Daldy's avatar
Gillian Daldy

Cannot complain

5
Does what it says on the tin and great fraud detection team Reviewed on: 29th December 2017
Jill Fairbanks's avatar
Jill Fairbanks

Good, not great

3
I've always been with HSBC but mainly out of laziness to switch. I wasn't allowed a student account when I became a student even though my credit rating was good. Also have never been allowed an overdraft and was refused a credit card. Probably good in the long run but pretty inconvenient! Reviewed on: 20th December 2017
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Becky Armley

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