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HSBC: Credit card reviews

View other HSBC products
3.06
Based on 120 reviews, last reviewed 25th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
38%
See only 4 star reviews
20%
See only 3 star reviews
12%
See only 2 star reviews
7%
See only 1 star reviews
23%

Latest highest rating:

4

Friendly knowledgeable staff in the bank and via phone Friendly knowledgeable staff in the bank and via phone Reviewed on: 25th March 2026
Peter Winfield's avatar
Peter Winfield

Latest lowest rating:

2

Poor Customer Support. Have banked with HSBC for 35 years. Service has deteriorated. Poor communication, foreign call centre. Recent problem with Rewards Credit Card. I spen... Read more Reviewed on: 13th December 2025
geoffrey's avatar
geoffrey
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About this product

With the HSBC Purchase Plus credit card, you can get a period of interest free purchases and balance transfers.

There's no annual fee for the Purchase Plus credit card. You can use your card in all countries and regions supported by the Visa and Mastercard networks. Fees apply, and non-HSBC cash machines may also charge a fee.

HSBC Purchase Plus credit card reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Credit card reviews (120)

Easy simple product

4
would recommend credit card no issues Reviewed on: 17th December 2018
Mandeep Bargota's avatar
Mandeep Bargota

Great to start with First time banking in UK

4
There is no doubt to start a bank account at very first time in UK. Provides great flexibility to a customer to have banking account and credit card at very first day when you approach HSBC Bank unlike other banks in UK. surprisingly HSBC follows and provides great fraud prevention based on the usage of your credit cards. Especially fast balance option is great innovative idea to see my balance without logging on the app. Clear details and description on the card statements. Thanks HSBC for being my first bank in UK and provides Credit card on first day. Reviewed on: 7th December 2018
Thayananth's avatar
Thayananth

Nice product to improve your credit score.

2
Product born to build a credit score in the UK. Difficult re paying option. Reviewed on: 3rd December 2018
Francesco Sidori's avatar
Francesco Sidori

Standard Credit Card

3
Very boring credit card, doesn't really offer any benefits and doesn't have the best rates on the market. Reviewed on: 22nd November 2018
Tara Mardi's avatar
Tara Mardi

FRIENDLY

5
ALWAYS FRIENDLY - NEVER BEEN AN ISSUE Reviewed on: 11th November 2018
Flynn Rebecca's avatar
Flynn Rebecca

Dont avail any of HSBC service

1
HSBC is the worst bank that I have ever come across. The credit card department is useless and hopeless. I have logged couple of complaints on 14th Aug and till now (24th Aug) no communication even if I have chased them 6-8 times with 45 mins discussion each time. Every time, I received false commitment from CC folks, their manager and next level manager as well. It such pathetic situation. DONT ever…ever. and ever go for their service .. be it credit card or account opening or anything else Reviewed on: 24th August 2018
Gyana's avatar
Gyana

HSBC credit card

5
Conducted a thorough application process to determine if the credit card (to be used for a balance transfer) was affordable before approving. Good customer experience so far. Reviewed on: 4th April 2018
Victoria Ingamells's avatar
Victoria Ingamells

no problems

5
Excellent service again from HSBC. Reviewed on: 9th February 2018
thokem's avatar
thokem

no problems

5
Excellent service as usual from HSBC....any queries sorted very quickly and smoothly Reviewed on: 9th February 2018
thokem's avatar
thokem

Easy and quick

5
Very easy and quick decision I would highly recommend Reviewed on: 7th January 2018
Louis Young's avatar
Louis Young

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