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Monument: Savings reviews

Name: Savings
Rating: 4.89 (506 reviews)

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4.90

Based on 505 reviews, last reviewed 7th Apr 2025

39500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great bank for savings Good UX experience in the app, competitive savings rate that are usually only beaten by promotional rates and excellent customer support with very low... Read more Reviewed on: 7th April 2025

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Monument Savings reviews (506)

Review of the Monument, Savings:

Always answers questions promptly and very experienc...

Always answers questions promptly and very experienced staff who help you through the process. Phone calls answered quickly Reviewed on: 4th April 2025

Simple, straightforward, easy set up...

Simple, straightforward information and easy set up of app based accounts. Clear and accessible information provided on additional accounts that you can qualify for. Customer service is excellent. Reviewed on: 30th March 2025

Highly recommend

I have had several accounts with Monument now. Fantastic rates and variety of accounts. The app is so simple to use and hassel-free, it looks very professional. Opening accounts and transferring funds is easy and swift and you receive instant messages and emails to confirm your actions. Highly recommend! Reviewed on: 30th March 2025

Great saving rates

Great saving rates are available and ability to easily transfer from one accounts to another. Reviewed on: 30th March 2025

It is very good.

It is very good.App is easy to use, interest rate is higher than others Reviewed on: 30th March 2025

Very easy

I haven't had any any issues, everything is always very easy Reviewed on: 29th March 2025

Information clearly laid out on App.

Information clearly laid out on App. App easy to use and customer services very helpful. Reviewed on: 29th March 2025

Happy customer

The App is really easy to use, it’s easy to transfer money between accounts. The customer service is excellent. Reviewed on: 29th March 2025

Very helpful with a special request

Very helpful with a special request Reviewed on: 29th March 2025

Simple to sign up, great rate vs competitors, great...

Simple to sign up, great rate vs competitors, great UX in the app, good email communications. Would be good if they keep rolling out new products. Reviewed on: 29th March 2025

I'm using the 7 Day Notice Account online and find i...

I'm using the 7 Day Notice Account online and find it easy to access and it has a competitive Interest rate. Reviewed on: 29th March 2025

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