Paid advertisement
Smart Money People Logo
Go to business site
Share this page
Link copied

RAC: Car insurance reviews

View other RAC products
2.31
Based on 194 reviews, last reviewed 1st May 2026
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
16%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
3%
See only 1 star reviews
73%

Latest highest rating:

5

I have problem with changing new car , call to custo... I have problem with changing new car , call to customer service and speak with, Acksha ,she help me so much and explain everything perfectly , first ... Read more Reviewed on: 1st May 2026
Aleksejs Navickis's avatar
Aleksejs Navickis

Latest lowest rating:

1

Scammers, charge you for no fault claims I am insured on my Dad's car policy, I have made NO CLAIMS whatsoever for many years now but someone ran into the back of me and I claimed on THEIR in... Read more Reviewed on: 17th March 2026
Garry webster 's avatar
Garry webster
Read all reviews Write a review

About this product

RAC car insurance is award winning and provided by a panel of selected insurers.

With RAC Online cover you can choose to manage everything yourself digitally and benefit from lower fees. All RAC car insurance policies include a 24/7 claims helpline and 60-day EU cover.

RAC car insurance reviews help you find out what it’s really like to be a customer. If you’ve used RAC before, you can also leave a review and share your experience.

Review RAC: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

RAC Car insurance reviews (194)

Overall good customer service but terrible company policies.

3
Last week I had 2 causes to contact the RAC car insurance. We were insured with them already. The first thing was that I needed to enquire regarding adding business insurance to my car insurance. They wanted to charge me a £25 admin fee plus and extra £3 per month! Not worth it. The second time was when we bought a new car. We were going to have 2 cars. Because we needed to change over the no claims policy to the new car (2 save £400 across the 2 cars they still charged us an extra 25 pound fee. We also had to pay a deposit on the policy we already had as they had to start it 'again'. Polite but crazy charges. Reviewed on: 9th August 2015
Sarah Grant's avatar
Sarah Grant

VERY NICE COMPANY TO USE

4
I LIKE THE SERVICE VERY WELL THEY DO A GREAT JOB OF THERE SERVIES. I WILL TELL MY FRIENDS ABOUT THEIR COMPANY. Reviewed on: 13th April 2015
angelia frey's avatar
angelia frey

reliable and friendly service. highly recommended

5
If I have ever had to phone them for a query or change details on my policy they have been both pleasant and helpful. They will answer all my questions politely and do not make me feel inferior. I have not had to make a claim on my insurance so I cannot review how they would handle it but they make me feel confident that it would be handled professionally and courteously. Reviewed on: 26th March 2015
Vanessa J Price's avatar
Vanessa J Price

Rac are the best when it comes to insurance

5
I have been with the RAC for just a little over 8 years and I find they cater for my every need when it comes to insurance and breakdown, I have phoned them and they give a great service and a kind phone manner, I would recommend RAC to anyone, from new drivers to the elderly, RAC has more motoring experience than any other Breakdown organisation, THAT IS THEIR SAYING AND IT SHOWS WHEN IT COMES TO HOW WELL THEY TREAT YOU, i HAVE NEVER BEEN LEFT AT THE SIDE OF THE ROAD LONGER THAN 2 HOURS, Polite and efficient. Website easy to navigate, Sensible pricing and easy to understand the process of applying. Covering the member rather than vehicle is also good. Product: Thankfully not had to use the service yet. Good to know it's there. Reviewed on: 25th March 2015
Paul Ashleigh's avatar
Paul Ashleigh

Do you have a different RAC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from RAC?

  • Personal Loan

    from RAC 3.92 from 6 reviews
    RAC

  • Travel Insurance

    from RAC 3.84 from 1 reviews
    RAC

  • Breakdown cover

    from RAC 1.89 from 205 reviews
    RAC
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill